What do I do in an emergency?

At the Frauenhaus Mödling you will not only receive protection and help, but also free of charge, anonymous counseling around the clock on issues related to domestic violence (physical/psychological/sexual, economic and social violence).

IN THE CASE OF AN EMERGENCY HAVE THE FOLLOWING WITH YOU:

  • Identity cards (passport, valid ID) for you and your children
  • Residence and work permit (migrants)
  • E-card
  • Marriage certificate
  • Birth certificate for you and your children
  • Other important documents (e.g. rental contract, vaccination certificates, credit agreements, etc.)
  • Court documents (court judgments, judicial resolutions)
  • Medical certificates
  • Money, ATM card, savings books
  • Medicines (in the case they are vital or long-term medication)

What about the children? Even if you and your partner have joint custody of your children, you may take them with you. Don’t forget to bring:

  • School supplies for your children
  • Your children’s favorite toys, photos
  • Clothing for you and your children

LEAVING YOUR PLACE OF RESIDENCE:

  • Keep your plan to leave home secret
  • Do not leave a phone number
  • Delete saved numbers
  • Inform only a person of trust about your plans
  • Turn off your cell phone (spy software is sometimes installed by the partner)

COUNSELING OPTIONS:

Telephone counseling is available at any time of the day or night, for those concerned, including relatives and other institutions: Tel: + 43 2236 46549

Outpatient counseling: For personal counseling, an appointment is requested. All consultations are free of charge and are treated confidentially. The address of a women’s shelter is „secret“ and is therefore not listed in the Internet/telephone directory. By making an appointment in advance, a meeting place will be arranged with you.

E-mail counseling: You can also contact us by e-mail: office@frauenhausmoedling.at